Your privacy is not just a word in a legal document to us — it is a real responsibility we take seriously every day. This Privacy Policy explains exactly what data terong123 collects, why we need it, how we use it, and your rights over that data.
Effective Date: 1 January 2026 | Version: 2.4 | Compliance: Personal Data Protection Act 2010 (Malaysia PDPA)
The core principles that guide how terong123 handles the personal data of every Malaysian member.
All your personal data and financial transactions on terong123 are protected with AES-256 encryption for storage and 256-bit SSL for all communications between your device and our servers. This is the same standard used by Malaysia's leading financial institutions such as Maybank and CIMB.
Terong123 has never and will never sell, rent, or transfer members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we use it solely to provide the services you request and to keep your account secure.
We only collect data that is genuinely necessary to operate the terong123 service safely and effectively. We do not collect irrelevant information or information beyond what is needed for the stated purpose — a data minimisation principle we strictly adhere to.
Terong123 members have the full right to access, correct, download, or request deletion of their personal data at any time. Requests are processed within 30 business days in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Contact us at support@terong123.asia to submit a request.
You have full control over marketing communications from terong123. You can unsubscribe from promotional emails, push notifications, or marketing SMS at any time through your account settings or by clicking the unsubscribe link in any email we send. Unsubscriptions are processed immediately.
The terong123 Privacy Policy is designed to be fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) — the country's primary data protection law. We review and update this policy regularly to ensure it remains aligned with current legal requirements and industry best practices.
Terong123 collects your personal data through various means as you use our platform. We are fully transparent about what data we collect and why. The main categories of data we collect are as follows:
Data You Provide Directly
Automatically Collected Data
Note: Terong123 does not directly collect credit or debit card numbers. All payments are processed through PCI-DSS compliant third-party payment gateways. We only receive transaction confirmations — not your full card details.
| Data Type | Purpose of Collection | Legal Basis |
|---|---|---|
| Name & Date of Birth | Identity verification & 18+ age verification | Contract |
| Phone Number | Two-factor authentication & security communications | Contract |
| Transaction, security & promotional notifications (with consent) | Consent | |
| Payment Methods | Deposit & withdrawal processing in MYR | Contract |
| Betting History | Betting dispute resolution, complaints & legal compliance | Legal |
| IP Address & Device | Account security & fraud prevention | Legitimate Interest |
| Cookie Data | Platform functionality & anonymised analytics | Consent |
Terong123 uses the personal data we collect for the following purposes, and nothing beyond that:
Terong123 does not use your personal data to make fully automated decisions that materially affect you — such as payment rejections or account closures — without manual review by our team.
Terong123 does not sell or rent member personal data to any party. We share data only in the limited circumstances set out below:
Important: Terong123 never shares member personal data with advertising companies, data brokers, or any third party for their own marketing purposes. Your data is never used to generate third-party advertising revenue.
The security of member data is an absolute priority for terong123. We implement comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:
Data retention periods vary depending on the type of data and the applicable legal requirements. In general, account data and transaction history are retained for a minimum of 5 years in accordance with Malaysian financial regulations. After this period, data that is no longer required will be securely deleted.
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. If you suspect your account has been compromised or that there has been unauthorised access, please contact the terong123 support team immediately at support@terong123.asia.
Terong123 uses cookies and similar tracking technologies to ensure the platform functions correctly and to enhance your experience. The following are the types of cookies we use:
You can manage or delete cookies through your browser settings at any time. Please note that removing essential cookies may affect certain functions on the terong123 platform, such as requiring you to log in again each time you open a new browser session.
Mobile Note: When you use the terong123 platform via a mobile browser on your Android or iOS smartphone, the same cookie usage principles apply. You can manage your cookie settings through your mobile browser settings.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data held by terong123. We fully respect and facilitate the exercise of these rights:
You have the right to request a copy of all personal data we hold about you. We will provide this in a readable format within 30 days of your request.
If any of your personal data is inaccurate or incomplete, you have the right to request a correction. Corrections are processed within 14 business days.
You may request the deletion of your personal data when it is no longer needed, subject to the data retention obligations applicable to betting platforms under the law.
In certain circumstances, you may request that we restrict how we use your data while a dispute or review is being processed.
You have the right to receive your personal data in a structured, machine-readable format (such as JSON or CSV) for transfer to another platform should you choose to do so.
You have the right to object to the processing of your data for direct marketing purposes at any time, and we will stop processing it for that purpose immediately.
To exercise any of the rights above, please contact us by email at support@terong123.asia with the subject line "PDPA Request", along with your full name and account number. We will verify your identity before processing the request for security purposes, and will respond within 30 days of receiving your request.
Terong123 is an exclusive platform for adults aged 18 and above. We do not knowingly collect or store personal data from individuals under the age of 18.
If we discover that we have inadvertently collected data from an underage user, we will take immediate action to delete that data and close the account in question. Any remaining balance will be returned to the payment method used for the deposit.
If you believe a child or minor may have registered an account on terong123, please contact us immediately at support@terong123.asia so we can take appropriate action without delay.
Shared Responsibility: While terong123 takes active steps to prevent underage registration, parents and guardians also play an important role in ensuring their children do not access online betting platforms. We encourage the use of parental control software on shared devices.
If you have any questions, concerns, or complaints about how terong123 handles your personal data, or if you wish to exercise any of your privacy rights, we are here to listen and help.
If you are not satisfied with our response to your privacy complaint, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP), the regulatory body for the PDPA.
Terong123 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or in applicable legal requirements. Any material changes will be communicated to members via their registered email address or through an in-platform notification at least 14 days before taking effect. The latest version of this Privacy Policy is always available on this page.
We've all clicked "Accept" on a privacy policy without reading it — and that's understandable when the document is written in dense legal language. At terong123, we take a different approach. We want you to genuinely understand what happens with your data, not just give blind consent.
When you register a terong123 account, you are trusting us with some fairly personal information — your name, phone number, email, and payment method details such as your Touch 'n Go eWallet number or GrabPay account. We do not take that trust lightly. Every decision about how we use that data is made with your best interests as a member at the forefront.
One of terong123's most important commitments is this: we do not sell your data. Never, in any form. You will not start receiving calls or messages from unknown companies simply because you registered with terong123. Your data does not enter any database sold to advertisers or data brokers. If anyone claims they have your data from terong123, that is a scam and we encourage you to report it to us and to the relevant authorities.
On technical security — we use AES-256 encryption and 256-bit SSL not as a marketing talking point, but as a fundamental operational requirement. This means that even if someone were to successfully breach our servers (something we work hard to prevent), the data they obtain would be encrypted and unusable without the decryption key. Your password is never stored in readable form — it is stored as a one-way cryptographic hash.
We also need to be transparent about data we share with third parties. When you make a deposit using Touch 'n Go eWallet or FPX Maybank2u, the payment gateway must process that transaction — meaning transaction details (but not other sensitive data) are passed to the relevant payment service provider. This is standard practice in every digital payment transaction, and we ensure that all such providers are bound by strict confidentiality agreements.
One aspect often overlooked in privacy discussions is your rights. In Malaysia, the Personal Data Protection Act 2010 (PDPA) grants you several important rights — including the right to know what data we hold about you, the right to correct inaccurate data, and the right to request deletion of your data under certain circumstances. At terong123, we take these rights seriously and we make the process straightforward — simply send an email to support@terong123.asia with the subject line "PDPA Request".
About cookies — yes, we use them, and we want you to know why. Essential cookies are like the digital key to your account — without them, you would need to re-enter your password every time you navigate to a new page on the platform. Preference cookies remember your settings so you do not have to reconfigure them each visit. Analytics cookies (which we use only in anonymized form) help us understand which parts of the platform are most used and where improvements are needed. You can manage all of these cookies through your browser settings.
Finally, if you have any privacy concerns — from a simple question to a serious complaint — we encourage you to reach out to us. The terong123 support team operates 24/7 and is ready to help, with every privacy inquiry handled with full discretion and transparency. Your trust is the foundation on which the entire terong123 platform is built, and we will never do anything to compromise it.
Answers to the questions members ask most about data protection at terong123.
Bet Safely & with Confidence
Now that you know how terong123 protects your data, register with confidence and start enjoying Malaysia's best sports betting experience. Welcome bonus up to RM200, minimum deposit RM10, and withdrawals in under 5 minutes via your preferred eWallet or FPX.
Also read other important documents governing the use of the terong123 platform.
The complete terms governing use of the terong123 platform — accounts, deposits, withdrawals, bonuses, and betting.
Read Terms & ConditionsBetting limit tools, self-exclusion, and support resources for members who need assistance.
Read This PolicyAnswers to the most frequently asked questions about accounts, payments, bonuses, and betting at terong123.
View FAQs